Privacy Policy

Security

When you send any information to us, such as via email, telephone and physical documents, we will ensure it is kept secure.

Escalated repairs

In the event that your device needs to be sent to another repair centre (such as, but not limited to, the manufacturer of the device), we may need to supply the repair centre with certain information, such as your name, address, contact number and device information.

The repair centre may then contact you regarding the repair. For example, they may ask how the repair went, or they may need to discuss an alternative resolution if it is not possible to repair your device.

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